Customer Service Trainee Coordinator

Due to the continued growth and success of Wolf Laboratories, we are currently looking to recruit a full-time, office based Customer Service Trainee Coordinator into our expanding customer service team. This role offers great career opportunities to the right individual, taking on the following responsibilities:

• Resolving simple customer service issues, corresponding between customer and suppliers to ensure our customers’ needs are met.
• Managing service issues for faulty products.      
• Informing customers of delivery dates.
• Dealing with and responding to high volumes of emails.
• Answering and dealing with the customer service phone extension.
• Maintaining and upgrading the company's customer service protocols.
• Handling incoming customer service emails.   

We are looking for candidates with the following skills:

• Have a good telephone manner. 
• High organisational skills.
• Strong communication skills
• Ability to prioritise own workload.
• Enjoy working as part of a team.

Ideal for a candidate looking for an opportunity to start their career within an office administration environment. Full training on the role will be provided.

• Type of position: Full time with immediate start
• Hours: 37.5 per week, Monday-Friday
• Salary: £18,525 to £22,000 depending on experience

If you are interested and would like to join a successful and dynamic team please forward your CV to the following address:

careers@wolflabs.co.uk

or

Wolf Laboratories Limited
Colenso House
1 Deans Lane
Pocklington
YORK
YO42 2PX

or click here to contact us.

Sales Administration Trainee Coordinator

Due to the continued growth and success of Wolf Laboratories, we are currently looking to recruit a full-time, office based Sales Administration Trainee Coordinator into our expanding sales team. This role offers great career opportunities to the right individual, taking on the following responsibilities:

• Answering customer enquiries over the phone
• Dealing with and responding to high volumes of emails
• Maintaining and updating customer records
• Adding and updating opportunities within our CRM
• Supporting the sales force with general operations to help reach the team’s sales targets
• Assisting with completing public sector tenders
• Assisting the sales team in answering technical queries as part of the quotation process.
• Running sales data reports
• Maintaining and upgrading the company's sales protocols.

We are looking for candidates with the following skills:

• Have a good telephone manner. 
• High organisational skills 
• Strong communication skills
• Ability to prioritise own workload
• Enjoy working as part of a team.

Ideal for a candidate looking for an opportunity to start their career within an office administration environment. Full training on the role will be provided.

• Type of position: Full time with immediate start
• Hours: 37.5 per week, Monday-Friday
• Salary: £18,525 to £22,000 depending on experience

If you are interested and would like to join a successful and dynamic team please forward your CV to the following address:

careers@wolflabs.co.uk

or

Wolf Laboratories Limited
Colenso House
1 Deans Lane
Pocklington
YORK
YO42 2PX

or click here to contact us.

Technical Sales Representative

Due to the continued growth and success of Wolf Laboratories, we are currently looking to recruit a full-time, office based technical sales representative into our expanding team. This role offers great career opportunities to the right individual, taking on the following responsibilities:

• Specifying, preparing and emailing out quotations.
• Answering technical queries as part of the quotation process.
• Prospecting for new business and closing sales.
• Completing public sector tenders.
• Assisting in developing our export business.

Hours are 37.5 per week. On target earnings are from £20,000 to £45,000 depending on qualifications and experience. A knowledge of laboratory equipment or a background in life sciences would be an advantage but is not essential, as full training will be given in house.

If you are interested and would like to join a successful and dynamic team please forward your CV to the following address:

careers@wolflabs.co.uk

or

Wolf Laboratories Limited
Colenso House
1 Deans Lane
Pocklington
YORK
YO42 2PX

or click here to contact us.