Due to the continued growth and success of Wolf Laboratories, we are currently looking to recruit a full-time, office based Customer Service Trainee Coordinator into our expanding customer service team. This role offers great career opportunities to the right individual, taking on the following responsibilities:

• Resolving simple customer service issues, corresponding between customer and suppliers to ensure our customers’ needs are met.
• Managing Service Issues for faulty products.       
• Informing customers of delivery dates.
• Dealing with and responding to high volumes of emails.
• Answering and dealing with the customer service phone extension.
• Maintaining and upgrading the company's customer service protocols.
• Handling incoming customer service emails.                       

We are looking for candidates with the following skills:

• Have a good telephone manner. 
• High organisational skills.
• Strong communication skills
• Ability to prioritise own workload.
• Enjoy working as part of a team.

Ideal for a candidate looking for an opportunity to start their career within an office administration environment. Full training on the role will be provided. 

• Type of position: Full time with immediate start
• Hours: 37.5 per week, Monday-Friday. 
• Salary: £18,525 to £22,000 depending on experience

If you are interested and would like to join a successful and dynamic team please forward your CV to the following address:

careers@wolflabs.co.uk

or

Wolf Laboratories Limited
Colenso House
1 Deans Lane
Pocklington
YORK
YO42 2PX

or click here to contact us.

Wolflabs is a UK private limited company founded in 1995 which specialises in selling a wide range of laboratory equipment to both the UK public and private sectors. In addition to a reputation for providing value for money we also emphasize customer service and sustainability. The Wolflabs team work hard to meet all of our customers and suppliers needs in an efficient, accurate and friendly manner. In return we provide an environment where our employees can develop their career, learn new skills, make a real difference to the company and be rewarded for all their efforts. This is the main reason we have employees that have stayed with the company for years. As the company continues to grow we welcome the opportunity to expand our team of hard working individuals that strive to sustain the success of Wolflabs. 

As part of our commitment to assisting the HE sector we are working closely with our customers to provide a variety of graduate opportunities. Examples of this are:  

• Participation in student job fairs.
• Work shadowing of our directors and management staff.
• Managerial staff offering both virtual and on-campus training.
• Virtual work experience.
• Internships.
• Placements.
• Summer jobs.
• Full or part time employment for graduate trainees.

If you are a student or would like further details for use by a careers office, please contact:

careers@wolflabs.co.uk

or

Colenso House
1 Deans Lane
Pocklington
York
YO42 2PX

or click here to contact us.

Wolflabs is a UK private limited company founded in 1995 which specialises in selling a wide range of laboratory equipment to both the UK public and private sectors. In addition to a reputation for providing value for money we also emphasize customer service and sustainability. The Wolflabs team work hard to meet all of our customers and suppliers needs in an efficient, accurate and friendly manner. In return we provide an environment where our employees can develop their career, learn new skills, make a real difference to the company and be rewarded for all their efforts. This is the main reason we have employees that have stayed with the company for years. As the company continues to grow we welcome the opportunity to expand our team of hard working individuals that strive to sustain the success of Wolflabs. 

Due to the continued growth and success of Wolf Laboratories, we are currently looking to recruit a full-time, office based technical sales representative into our expanding team. This role offers great career opportunities to the right individual, taking on the following responsibilities:

• Specifying, preparing and emailing out quotations.
• Answering technical queries as part of the quotation process.
• Prospecting for new business and closing sales.
• Completing public sector tenders.
• Assisting in developing our export business.

Hours are 37.5 per week. On target earnings are from £20,000 to £45,000 depending on qualifications and experience. A knowledge of laboratory equipment or a background in life sciences would be an advantage but is not essential, as full training will be given in house.

If you are interested and would like to join a successful and dynamic team please forward your CV to the following address:

careers@wolflabs.co.uk

or

Wolf Laboratories Limited
Colenso House
1 Deans Lane
Pocklington
YORK
YO42 2PX

or click here to contact us.