Wolf Laboratories :: Laboratory Equipment Suppliers


Becca Craven

Customer Service Coordinator

Current Role?  
As Customer service co-ordinator my main responsibility is to provide a service which ensures our customers are paramount. Ensuring their orders are delivered as per their request; to relevant floors, by specific dates, obtaining delivery dates and keeping the customers notified. Also arranging installation of items if required. I also work alongside the service team dealing with any warranty issues customers may endure. This involves making sure replacement items are sent promptly and smoothly / arranging engineers to inspect/repair any warranty issues with items. Each day is varied and busy. I am also the ‘feeder’ of the office.

Where did you study? 
Market Weighton Secondary School and Hull College

What do you like to do in your spare time? 
Spend time with my family and friends.

What's the best thing about working for Wolflabs? 
The busy yet friendly and welcoming environment (and cake!).

Where is your favourite place to visit? 
Somewhere hot that has cocktails!